Residency officers are available to provide immediate assistance Tuesdays from 10:00 a.m. - 12:00 p.m. EST and Thursdays from 2:00 p.m. - 4:00 p.m. EST. Select the chat bubble at the bottom-right of the screen to open the chat window.

Once open, fill out the required information in order to connect to an officer.  If you are an OSU faculty, staff, or student, please enter your name.#@osu.edu e-mail in the Email field.

A queue will not be shown, so please be patient while connecting to an officer. The chat window will automatically open once an agent connects with you.